Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing ("CR&B").

The most important customer business processes are introduced briefly using examples. The integration of CR&B with standard SAP components is exemplified.

* The price includes lunch, snacks and beverages.
* Prices are free of VAT.
* No parking is included in the price.
* Education is not included in the NLT membership fee.

Overview

• CR&B application components
• Integration of CR&B with standard SAP ERP system
• Integration of CR&B with standard SAP CRM system

Execution of the most important business processes:

• Customer information
• Customer information with IC Web Client
• Master data
• Move-in/out handling
• Device maintenance
• Meter reading
• Billing and invoicing
• Energy data management
• Intercompany data exchange
• Contract accounts receivable and payable

Tilesh Maharaj (LinkedIn)

Security: CISSP, CISA, CSSM, CEH, SSCP. Cyber Security Evangelist. Ethical Hacker. ECC Council.

SAP: HANA, SAP Cloud Platform, SAP CPI, SAP TM, SAP EWM, C4C, SAP LAMA, SAP EWM, SAP BW, ABAP, Basis, XI, PI, Solution Manager, TOGAF, BPM, Process Orchestration, BI, BO, Workflow, HR, Security NetWeaver, Adaptive Computing Controller, LVM, SAP NW Master Data Management, Visual Composer, CAF, C4C, SuccessFactors, BRF+, BRM, Decision Management, API Development

Project manager, Team Lead, Platinum Consultant.

Specialties: SAP; ERP; SOA; Architecture; Performance Tuning; Problem resolution; Team Lead; Project Lead

Cloud: AWS, GCP, Azure (Multiple AWS Certifications)