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Microsoft Dynamics 365 Business Central – Advanced System Administration & Best Practice

Prihajajoče izvedbe

Nivo:For IT professionals
Prodajalec:Microsoft
Kategorija prodajalca:Dynamics 365
Trajanje (dni):5
Ur/dan:8
Tip učenja:V učilnici in/ali preko spleta
Cena:3.100 € + DDV

Introduction

The Dynamics 365 Business Central – Advanced System Administration & Best Practices training program provides experienced IT administrators, consultants, and system managers with the knowledge and skills required to effectively manage, secure, and optimize Business Central environments. The course covers both SaaS and On-Premise deployments, with a focus on real-world scenarios, security, compliance, integrations, monitoring, and performance optimization. Through a mix of lectures, demonstrations, and hands-on labs, participants will gain practical expertise in advanced administration, automation, disaster recovery, and best practices for long-term system stability.

Objectives

After completing this training, participants will be able to:

  • Configure, manage, and secure user accounts, permissions, and access rights in Business Central (SaaS in On‑Prem).
  • Apply best‑practice security principles, including MFA enforcement, Conditional Access, auditing, and compliance alignment (GDPR, ISO, SOX).
  • Customize user profiles and optimize the user experience across departments and roles.
  • Efficiently onboard new users, provide structured support, and resolve common operational issues.
  • Automate administrative tasks using PowerShell, Admin/Automation APIs, and advanced web service management.
  • Monitor system performance using telemetry, Azure Monitor, and Power BI, and identify bottlenecks in real time.
  • Configure and maintain service connections, integrations, and external data providers.
  • Manage reports, layouts, and printing infrastructure at an administrative level.
  • Publish, secure, and troubleshoot web services (SOAP, OData, API v2.0).
  • Design, configure, and maintain approval workflows and process automations.
  • Administer environments and tenants, including sandbox lifecycle, updates, capacity, and extension governance.
  • Implement backup, restore, and disaster recovery strategies for both SaaS and On‑Prem deployments.
  • Integrate Business Central with Microsoft 365, Teams, Outlook, and Excel in a secure and governed manner.
  • Connect Business Central with Power Platform (Power Automate, Power BI, Dataverse) and manage integration security.
  • Apply DevOps and ALM practices, including CI/CD pipelines, versioning, automated testing, and extension deployment.
  • Handle incidents, troubleshoot complex scenarios, and apply best practices for long‑term system stability.

Audience

This training is intended for:

  • IT administrators and system engineers responsible for Business Central environments.
  • Technical consultants and solution architects working with Dynamics 365 BC.
  • Security and compliance officers overseeing data governance in Business Central.
  • Partners and managed service providers offering BC administration as part of their services.
  • Professionals preparing for the MB-820 certification exam.

* Prices are free of VAT.
* Education is not included in the NLT membership fee.

Course Details

Module 1: User Administration & Security Foundations

  • Differences between cloud and on-prem user management
  • Creating and managing user accounts in the Administration Center
  • Inviting guest users (e.g., external accountants, partners)
  • License assignment and access rights in Entra ID (Azure AD)
  • Permission sets and security roles – structure and purpose
  • Security filters: limiting access to specific data sets
  • Best practices: least privilege principle and segregation of duties

Module 2: Security & Compliance

  • Multi-Factor Authentication (MFA) setup and enforcement
  • Conditional Access policies (location, device, IP restrictions)
  • Managing security groups in Entra ID and linking them to BC
  • Audit logs: monitoring user activity and data changes
  • Compliance requirements (GDPR, ISO 27001, SOX) in relation to BC
  • Data Loss Prevention (DLP) scenarios in M365 integrations
  • Data anonymization and pseudonymization in BC

Module 3: Customizing User Profiles

  • Understanding the purpose of profiles (role-tailored experiences)
  • Creating new profiles and copying existing ones
  • Customizing the Role Center (tiles, cues, actions, insights)
  • Managing page personalization vs. profile customization
  • Assigning profiles to users and security groups
  • Exporting and importing profile configurations
  • Troubleshooting profile conflicts and personalization resets

Module 4: Onboarding and Support

  • Preparing user accounts, licenses, and permissions before onboarding
  • Step-by-step onboarding checklist for new users
  • Providing guided tours and in-app teaching tips
  • Setting up notifications, approvals, and user preferences
  • Creating internal documentation and quick-start guides
  • Supporting users through common issues (login, permissions, missing features)
  • Using the Business Central Help & Support page effectively
  • Escalation paths: partner support, Microsoft support, and community resources

Module 5: Advanced Administration & Automation

  • Automating environment management with PowerShell (On-Prem)
  • Administration via APIs (SaaS – Admin API, Automation API)
  • Web Services management: publishing, consuming, and securing OData/SOAP/API v2.0
  • Configuring and managing email services (SMTP, Exchange Online)
  • EU VAT number validation and online service integrations
  • Configuring Online Maps and API key management
  • Printer Management, Report Layouts, and Document Layouts (administrative aspects)

Module 6: Performance debugging & Monitoring

  • Understanding telemetry in BC (Administration Center, Application Insights)
  • Connecting BC to Azure Monitor for advanced monitoring
  • Using Power BI for telemetry visualization and dashboards
  • Identifying bottlenecks (Job Queues, API calls, Reports)
  • Performance tuning for On-Premise BC (SQL optimization, indexing, caching)
  • Capacity planning and scaling strategies in SaaS
  • Common troubleshooting scenarios and resolutions

Module 7: Service connections

  • Overview of service connections in Business Central
  • Configuring Microsoft 365 connection (Exchange, SharePoint, OneDrive)
  • Setting up bank feeds and bank statement services
  • Connecting to external tax services (e.g., Avalara, local VAT services)
  • OCR service configuration (e.g., Azure Form Recognizer, Kofax)
  • Setting up currency exchange rate services
  • Managing API-based service connections and authentication keys
  • Monitoring service health and troubleshooting failed connections

Module 8: Reports

  • Understanding report types (RDLC, Word layouts, Excel layouts)
  • Managing report selections for sales, purchasing, finance, and inventory
  • Assigning default report layouts and customizing them
  • Scheduling reports and using Job Queues for automation
  • Exporting reports to Excel, PDF, and Word
  • Troubleshooting common report issues (permissions, missing layouts, printer errors)
  • Managing report performance and dataset optimization
  • Using Power BI reports embedded in BC

Module 9: Web services

  • Overview of web service types (SOAP, OData, API v2.0)
  • Publishing pages, queries, and codeunits as web services
  • Managing API endpoints and versioning
  • Authentication methods (OAuth2, service-to-service, basic auth for On-Prem)
  • Securing web services with permission sets and access keys
  • Monitoring API usage and throttling limits
  • Best practices for API performance and stability
  • Troubleshooting failed API calls and integration errors

Module 10: Workflows

  • Understanding workflow architecture in Business Central
  • Creating approval workflows (purchase, sales, vendor, customer)
  • Using workflow events, responses, and conditions
  • Integrating workflows with Power Automate
  • Managing workflow users, approvers, and escalation paths
  • Troubleshooting stuck or failed workflow instances
  • Best practices for workflow governance and auditability
  • Real-world workflow scenarios and templates

Module 11: Environment & Tenant Management

  • Managing tenants and environments in the Business Central Administration Center
  • Differences between Production and Sandbox environments
  • Creating, copying, and deleting sandbox environments
  • Capacity management: storage, sessions, API requests
  • Update cycles overview (major vs. minor updates)
  • Planning and executing updates with minimal downtime
  • Managing extensions and their impact on the environment

Module 12: Backup & Disaster Recovery

  • How automatic backups work in SaaS environments
  • Restoring environments to a previous state (point-in-time restore)
  • Exporting and restoring databases for On-Premise BC
  • Rollback strategies in case of failed updates
  • Disaster recovery planning (SaaS vs. On-Prem scenarios)
  • Business continuity strategies for organizations using BC

Module 13: Integration with Microsoft 365

  • Integration with Outlook (creating and processing documents directly from emails)
  • Integration with Teams (notifications, approval workflows, embedded cards)
  • Using the Excel Add-in for mass imports and data corrections
  • Security considerations for external integrations

Moudel 14: Integration with Power Platform

  • Power Automate: process automation (approvals, alerts, synchronization)
  • Power BI: creating datasets and dashboards from BC
  • Dataverse integration: synchronizing data between BC and Dynamics 365 CE
  • Security considerations

    Module 15: DevOps & ALM (Application Lifecycle Management)

    • Fundamentals of extensions in AL programming language
    • Source control using GitHub or Azure DevOps
    • Implementing CI/CD pipelines for extension development and deployment
    • Version management of AL extensions and staging environments
    • Automated testing (unit tests, regression testing) in BC
    • Migrating and deploying extensions between sandbox and production

      Module 16: Support & Best Practices

      • Onboarding new users (step-by-step guide)
      • Handling incidents and support tickets effectively
      • Case studies / real-life scenarios:
        • failed SaaS update
        • data loss in On-Prem environment
        • unauthorized access detection and remediation
      • Best practices for BC system administration (cloud vs. on-prem)
      • Continuous learning: leveraging MS Learn, community channels, partner resources
      • Certification MB-820: preparation, study resources, and exam readiness

       

      Participants should have:

      • Good understanding of Microsoft Dynamics 365 Business Central fundamentals (functional and technical).
      • Basic knowledge of Microsoft 365 administration (Entra ID, Teams, Outlook, Power Platform).
      • Familiarity with IT security concepts (authentication, authorization, compliance).
      • Experience in system administration or IT operations (Windows Server, SQL, or Azure is an advantage).
      • Completion of an introductory BC administration course or equivalent hands-on experience is recommended.

      This knowledge is part of the certification and the required skills for passing the exam, but it does not cover the full scope of the certification content.

      Participants who complete this training and Dynamics functional academy, covering certification area and wish to validate their skills can pursue the Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate.

       

      • Exam code: MB-800
      • Candidates for this exam are Functional Consultants who implement core application setup processes for small and medium businesses. They implement and configure the Dynamics 365 Business Central app, including setting up core app functionality and modules and migrating data to Business Central.
      • The online content and more about the exam can be found on this site. Scroll down for the Learning paths (content).
      • Package: exam information and exam preparation, as well as taking the exam through our Pearson VUE exam center. Price: 410 EUR*

       

       

      Peik Bech-Andersen

      Peik Bech-Andersen

      About

      I am a solution architect and senior developer stationed in Denmark, implementing solutions all-over the world, specializing in advanced manufacturing combined with master data replication and Intercompany solutions.

      I first saw Navision in 1984 at the beta testing program of PcPlus. I started implementing manufacturing solutions in 1983 on IBM S/36 systems. Since the Dynamics NAV manufacturing module was released, I have implemented at least 50 Manufacturing solutions in all kinds of different businesses. Starting as an accountant in a production company and moving on to implementing systems, I have both the accounting, the development and the implementation background.

      As a Microsoft Certified Trainer, I have conducted courses the last 10 years in topics like Dynamics NAV programming, installation, finance, trade, warehouse management and manufacturing. During the 10 years, I have had around 150 courses with at least 800 participants in 14 countries. I maintain a blog in Mibuso.com where I writes about both programming, installation and application topics. Usually topics discussed during courses or customer implementations.

       

      V angleščini Web+učilnica Potrjeno

      16. marec 2026 - 20. marec 2026

      • Cena: 3.100 € + DDV
      Pokaži urnik

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